Customer support, made simpler
ORLA gives customers quick, consistent answers from information your team approves. When someone needs personal help, your team can take over in one shared inbox. Available in English, Sinhala, Tamil, Arabic, and Nepali.
Try the live assistant in the corner.
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Channels: WhatsApp and your website
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Languages available today
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Helpful answers for your customers
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Inbox for your whole team
What ORLA does
Keep answers accurate, help customers on WhatsApp and your website, take over important conversations, and send updates from one simple workspace.
Add the questions customers ask and the answers you want them to receive. Updates are simple, and your organisation stays in control of what is said.
The same assistant answers customers on WhatsApp and through a chat on your website, so they can get help on the channel they prefer.
When a customer needs personal help, the conversation is clearly flagged in one shared inbox and your team can take over without making them start again.
See unanswered questions, add the missing information, and let ORLA learn the tone of replies that worked well. Your team can review and undo learned examples.
More ways to connect
Outreach, programmes, and insights
Share programme information, send useful updates to participants, and understand what customers need—all while keeping your organisation's conversations in one place.
Help people discover upcoming programmes, dates, availability, and how to join, directly in the conversation.
Manage contacts, prepare approved WhatsApp messages, and send updates to the right group while respecting opt-outs.
See conversation trends, common topics, unanswered questions, team handovers, campaign replies, and usage in one clear dashboard.
Your organisation gets its own knowledge, branded website chat, conversations, and team access, separate from every other partner.
English, Sinhala, Tamil, Arabic, and Nepali are live today. More features and language support coming soon.
From setup to live
Auto-cycling
Step 01 / 04
We set up your workspace
CurveUp provisions a partner login for your organisation and connects WhatsApp and the website widget for your programme.
Access and pricing
Every organisation is different, so CurveUp will discuss your goals and recommend the right setup instead of asking you to choose from fixed packages.
There is no one-size-fits-all package. CurveUp will understand your organisation, set up the right channels, and support your team as you go live.
Talk to us
We will recommend a setup for your needs
Discuss your organisationFAQ
ORLA is the partner workspace from CurveUp. The name stands for Omnichannel Response & Learning Agent: an assistant that answers from your FAQ on WhatsApp and your website, with a human handoff when someone asks for a person.
The R is silent. Say it like Hola, the Spanish greeting: OH-lah.
No. ORLA is the workspace and assistant platform. Training schedules, seats, and enrolment belong to a partner programme that uses ORLA, not to ORLA itself.
CurveUp sets up a workspace for your organisation, connects WhatsApp, and issues a login. You add FAQ entries and, when you are ready, put the embed snippet on your site. There is no public self-serve signup.
It answers from the FAQ you maintain (and from programme listings, if those are connected). If it is unsure, it stays cautious rather than inventing policy. You keep the wording accurate by editing the FAQ.
On WhatsApp, when they ask for a person, the thread is flagged in your inbox. You can pause the assistant and reply yourself. Website widget chats stay on the widget; the inbox is the WhatsApp workspace.
Day to day, no. FAQ, contacts, templates, and campaigns are dashboard work. The one technical step is pasting the website snippet, and we handle the WhatsApp connection.
English, Sinhala, Tamil, Arabic, and Nepali today, including how people actually type. More language support and features are coming soon.
Workspaces are provisioned by CurveUp as part of a partner programme, not bought from a public price list. Talk to us about your organisation; if you already have a login, sign in.
Yes. Your FAQ, widget, and conversations sit in your programme. Partner logins only see their own organisation.
Become a partner
Tell us about your organisation and the people you support. CurveUp will set up ORLA for your WhatsApp, website, and team. Already a partner? Sign in to your dashboard.
Workspaces are set up by CurveUp for each organisation